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Frequently Asked Questions NOTE: Check your schedule on MyUCSC before the third week of classes to make sure that you are enrolled in the classes you are attending, that you have dropped any class you are not planning to attend, and that the grading option you want (graded or pass/no pass) appears on your schedule. Q: How do I enroll? A: Log into MyUCSC at my.ucsc.edu. For detailed help, the following documents (with screen shots) are available: How to Search for a Class How to Enroll in a Class How to Drop a Class How to Swap a Class How to Change a Grading Option or Secondary Section Q: How can I tell which classes are open? A: Log into MyUCSC and go to My Student Center, then click Search for Classes to get to the Class Search. The Class Search is also available to the public via a link on my.ucsc.edu. Please note that the search defaults to "Show Open Classes Only." To view all classes remove the check mark from this box. Q: When I use a link or bookmark to go to the searchable schedule of classes I get the error “You are not authorized for this page.” Why am I getting this error? The advantage of searching for classes within My Student Center is that you can add a class to your enrollment shopping cart directly from the search results. Q: There is a hold on my enrollment. What can I do to clear it? A: Log on to MyUCSC at my.ucsc.edu and go to My Student Center. Holds are displayed on the right. Click “Details” to find information regarding the hold and how to get it released. Q: How do I change my grading option? A: Follow the instructions on this page: How to Change a Grade Option or Secondary Section. Q: What are permission numbers? A: Permission numbers override course requirements and a closed status of a class. They are also required for interview only/instructor consent classes. Permission numbers are required for all classes, except individual studies, after the seventh day of instruction, and may be issued earlier at the discretion of the department and/or instructor. Q: How do I get a permission number? A: Permission numbers are issued by the individual departments on campus. Contact the instructor or department associated with the class to request a permission number. Distribution of permission numbers is subject to department and/or instructor discretion. Q: I have taken the required prerequisites for a course at another institution, yet I am unable to enroll for the class. What should I do? A: Contact the department or college offering the course. Q: I am getting an enrollment error message that says the prerequisites have not been met, but I believe that I have fulfilled the prerequisites. What do I do? A: Review the prerequisites, co-requisites and other restrictions for the class in the Class Search and confirm that your student record reflects satisfaction of all requisites. If there is still a perceived problem, contact the Office of the Registrar at (831) 459-4412. Q: I am unable to enroll in a class that is open because all of the mandatory sections are closed. What should I do? A: Contact the department that is offering the class. Q: Is it possible for an instructor to drop a student from a class? A: Yes, students who do not attend the first class meeting may be administratively dropped at the instructor's request. View your schedule via the portal to confirm your enrollments prior to the Add/Drop/Swap deadline. Q: I am trying to enroll in a class, but the time conflicts with another class or section. What should I do? A: You may be able to resolve the problem by swapping to a different secondary section, lab, studio, etc. offered at another time (See "How to Change a Grade Option or Secondary Section" above). If you are unable to resolve the conflict by swapping, you should call the Office of the Registrar at (831) 459-4412. We will override any time conflict a student has if they let us know they have worked it out with the instructor. We do not require written verification from instructors. Q: I missed the Add/Drop/Swap and the Add by Petition deadlines to enroll in classes. What should I do? A: Please note the following important change: Enrollment Adjustment Petitions will no longer be available as of fall 2005; therefore, it is very important that you confirm that your enrollments are correct by viewing your schedule on MyUCSC before the third week of classes. Students wishing to correct an enrollment error from previous quarters should contact their college preceptor. Q: I missed the Add/Drop/Swap deadline and now I want to enroll in a class. What should I do? A: Students may still add a class after the Add/Drop/Swap deadline through the Add by Petition process. Add by Petition forms are available from the Office of the Registrar. There is a $10 fee associated with this form. Students are required to obtain signatures from the instructor and department in order to add a class. Some students may be required to obtain a college adviser signature as well. Instructions and deadlines are listed on the form. Q: I missed the Add/Drop/Swap deadline and now I want to drop a class. What should I do? A: Students may not drop a class after the posted deadline. Withdraw grades are available for undergraduate students through the college office. Graduate students are not eligible for Withdraw (W) grades. Graduate students should see the graduate adviser for their department for more information. Last revised: August 7, 2008
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